Have a question? See our frequently asked questions page. If you can't find the answer you need, you can contact us using one of the options below.
You can call our friendly Customer Services team on 03458 300 300, who will be happy to help you with any query.
Lines are open;
8:00am - 10:00pm (Mon to Fri)
9:00am - 5:00pm (Sat & Sun)
Or email us
Alternatively you can contact us at firstname.lastname@example.org
If you would like someone to call you, please include your phone number
In both cases, please include your Portrait Security Number, so that the team can deal with your query quickly and easily.