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If you need help or advice from Bounty, start here...

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How to contact us

Have a question about Bounty packs, Bounty Portrait products, bounty.com or more? Find out how to contact us here... 

Bounty packs

Find out all about the free Bounty packs and how to get yours on our FAQ page.  It covers everything from: what is in each of the four free packs; to where you can collect them; and what to do if you missed the Bounty lady in hospital. 

If you still need help, you can email us at: customerservices@bounty.com.


If you have forgotten your password, just click this forgotten password link and complete the details; we'll then send you a new one. 

If you need help with your username, or general help with your bounty.com login, please contact us at customerservices@bounty.com

You can also contact us on 08458 300 200, if you'd like to speak to someone.

Bounty Portrait 

For help logging in to your Bounty Portrait account, delivery enquiries or more, it's all covered on our Bounty Portrait page

If you need to speak to someone about your order, you can contact us on 08458 300 300.

Unsubscribe from Bounty communications

Of course we hate to see you go, but if you no longer want to receive communications from Bounty or our partner companies you can easily unsubscribe by clicking the link at the bottom of any Bounty email.

If you're a bounty.com member, you can update your contact preferences by ticking the relevant check boxes within the 'My contact preferences' section on your profile. Remember to press the 'Update preferences' button to save your changes.

If you still require help, you can talk to us about your email preferences on 08458 300 200. 

Miscarriage and bereavement

We take our responsibility seriously and recognise that in the sad circumstances of the death of a baby or miscarriage, future communications and contact could cause unintended hurt.

If you are affected you can contact us to unsubscribe from future communications. Please email bereavement@bounty.com and we will update your membership details to ensure that you no longer receive any communications from us or our partners.  

If you have been affected by the death of a baby and want to speak to someone, the following charities offer advice, and can give support:

Tommy’s Pregnancy Line 
Talk to a midwife free of charge on 0800 0147 800 or visit the Tommy's website

SANDS Stillbirth & Neonatal Death Charity
Sands National Helpline on 020 7436 5881 or visit the SANDS website

The Lullaby Trust - The Cot Death Charity 
Helpline on 0808 802 6868 or visit The Lullaby Trust website.

The Baby Mailing Preference Service
The Baby Mailing Preference Service can help to reduce the number of other baby-related mailings you may receive from other companies you may have signed up to. This free service is both sympathetic and effective and you can contact them by telephoning 020 7291 3310 or visit their website